NAHTM Member
Since 2014

Shanicca A.  Joshua, M.Ed.

Sr. Educational Specialist at University of Texas MD Anderson Cancer Center, Houston, TX recently presented When the Change is “Epic”….Preparing for a New Electronic Health Record at the 2016 Annual Conference of the National Association of Healthcare Transport Management. 
 

Session learning objectives included:

1. The learner will understand pre-implementation planning strategies when preparing to transition to a total healthcare record
2. The learner will acquire an understanding of the pre- and post-implementation challenges related to the successful transition to a total electronic healthcare record
3. The learner will acquire knowledge of potential post-implementation challenges related to the transition to a total electronic healthcare record

NAHTM Member
Since 2014

Deryck Dyal

Supervisor, Patient Transport & Mail at Sunnybrook Health Sciences Centre, Toronto, Ontario, Canada presented Staying Plugged In at the 2016 Annual Conference of the National Association of Healthcare Transport Management. 

Deryck’s highly interactive session focused on the importance of networking and of “Staying Plugged In” with a network of professionals who are faced with the same types of challenges.  He demonstrated how networking enhances the services patient transportation leaders provide to their customers, while showing the benefits it brings to their department and organization. Tapping into a strong network can prevent managers in the industry from feeling isolated and overwhelmed, while saving time and increasing efficiency. 
 

NAHTM Member
Since 2014

Curtis Moye, Jr., BS

Patient Resources Managers at the University of Texas MD Anderson Cancer Center, Houston, recently conducted a pilot program utilizing Standard Operating Procedures (SOPs) as the vehicle for delivery of new employee orientation to patient transportation supervisor and manager orientation.   
The pilot program …

1. Identified challenges to an effective Patient Transportation Management Training Program;
2. Developed a patient transportation management training program in 4-steps and
3. Identified a process to evaluate management team member’s competency utilizing a skills test and written test.

NAHTM Member
Since 2006

Dr. Pamela Douglas-Ntagha, DNP, JD, MBA, RN
Director, Patient Resources

Dr. Pamela Douglas-Ntagha and Charlotte Cumbo at the University of Texas MD Anderson Cancer Center. Houston, TX recently co-published Layout Improvement Study to Reduce Staff Walking Distance in a Large Health Care Facility: How to Not Walk an Extra 4740 Miles in the July-September, 2016 edition of the Journal of Quality Management in Health Care.

This article presents a methodology and application of facility design to improve responsiveness and efficiency at a large hospital.  The approach described provides the opportunity to improve existing layouts in facilities in which the floor plan is already defined, but there is some flexibility to relocate key areas. The existing physical constraints and work flows are studied and taken into consideration, and the volume of traffic flow throughout the facility guides the decision of where to relocate areas for maximum efficiency.

Charlotte Cumbo, MBA, MHRM

 Associate Director, Patient Resources

NAHTM Member
Since 2007